Re: Cannot create mailbox for user created with dirsync

Hi Elder,

When you mentioned that the mailbox is not created, did you check this in ECP?

Based on my experience, there will be a delay to show the mailbox in the ECP page when we assigned license to synced users, please try to run the command below to check via PowerShell:

1. Connect Windows PowerShell to Exchange Online.

2. Run the command:
Get-Mailbox -Identity sync_user_name

Thanks,
Jolin Qiao