Hi Spudda,
Thanks for your feedback.
According to your description, I understand that the embedded image disappears when some users drag and drop the emails from Inbox to a folder in their Archive.
I would like to collect the following information:
1. Does the same issue exist in Outlook Web App (OWA)?
2. Did all users encounter this issue?
3. Is there any error message showing up? Could you provide me with a screenshot of the email (embedded image) in Archive folder?
To upload a picture, please click Use rich formatting on the bottom of this thread->Click Insert Image.
Thanks,
Chris Ni