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I am not receiving all my emails.

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Hi there.

I am not receiving all my emails.  I can receive email from other @NCT.... employees, but am not receiving email from anyone outside of our network.  I am testing by sending to my m.outlook account from my gmail address and it never arrives.  No error messages on either side.  Any ideas?

 

A second issue is regarding my Windows8 phone.  I have email and calendar set up.  When I try to log into the Office 365 it says I need to set it up.  When I enter my username etc.  it says it is already set up.  Any suggestions there?  I am not overly technical so simple answers work best for me.

 

Thank you.

 

Cathy


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