Re: Office365 About Section
Hi Kiald22,Do Sean’s reply and mine help you? Please feel free to post back if you have any questions.@Sean, thanks for the help.Thanks, Yang Yu
View ArticleRE: calendar entries created on android to not show up in OWA or outlook...
Hi Nativepdx,What do you mean when you say "Someone called and left a message about this ticket but I did not get the extension number so can't return the call"? Do you mean you have submitted a...
View ArticleRe: IMAP does not work
Hi Alan,I understand that the problem is intermittent. Would you mind help records when it is working, and when it is not working by date and time? So, we can specifically look in to that. It seems...
View ArticleRe: Message Header size and attachment limits
Thanks for your helpful response. Can you tell me if 30% sounds excessive for the message header? We're having to tell our users to allow 30-35% for the header, meaning their effective max email size...
View ArticleAutomatic Replies - Not working
I have a ticket now with Office 365 Support that has been open almost a month that none of the MS techs that have worked on the ticket can seem to figure out. I believe it was shortly after the recent...
View ArticleRe: Right Management
Hi Rodneyj,I would like to confirm that what plan of Office 365 you are using right now, Office 365 home premium or Office 365 Small Business Premium. If you are using Office 365 home premium, please...
View ArticleRe: HTC one - android
Hi TWW.527,Based on your description, I understand that you want to ensure emails and other items will keep synchronizing among these four devices when using Office 365.One Office 365/Exchange Online...
View ArticleRe: Email is not working - Exchange cannot send nor receive to/from my...
Hi RainCloud,According to the error message “5.1.0 Address rejected”, this issue is probably caused by one of the following factors: 1. The recipient address is incorrectly formatted. 2. The recipient...
View ArticleRe: Unable to open archive mailbox...
Hi Ross,How is everything going? We'd appreciate an update on the status of the issue.Thanks, Claud
View ArticleRe: Public folders in 2011(MAC) will not populate calenders with Data
Hi Rob,To troubleshoot the issue, please help provide the following information:Does the calendar items located in a subfolder or the top folder?Can the user access to the other items in the folder,...
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Re: Calendar Sync
Hi Skujovich,In Office 365, there are 2 kinds of calendar, below is the Exchange Online calendar (Outlook Web App calendar): Also, we have calendar app which is a list in a SharePoint site:Both of the...
View ArticleRe: SBS 2003 Public Folder Office365
Thanks for this informationI have done user setup in Office365. I have made a Public Folder.When I setup Outlook for this user I can't see the Public folder ( user@company.onmicrosoft.com) I need do a...
View ArticleRe: Calendar Sync
I am trying to get the calendar that shows up in office 365. (Exchange Online Calendar) to show up in the calendar app on a site created in SharePoint. The "connect to Outlook" button is not greyed...
View ArticleRE: Outlook 2013 not updating
Hi, did anyone found a solution to this? I also have this problem after migrating to Ofiice 365. We already did several migration with customers and nobody seems to have this issue... nor does anyone...
View ArticleRE: Outlook 2013 not updating
Mine just went away, and is now working. I have no idea why or what happened.
View ArticleRe: Exchange Online and DLP
Hi Richard,I know that you want to view detailed reports of the DLP hits. I suggest you download Mail Protection Reports for Office 365 to view the details.Moreover, if a DLP is set to test without...
View ArticleRe: Deleting an email sent to Office 365 distribution group
hi team,Thanks for your advise I have deleted email from all the user's inbox by gaining access to their accounts.Does this permanently removes the email from the exchange or is there another place in...
View ArticleWhat if my domain name is less than 4 characters?
My company email address is (Information has been removed by moderator). When I entered it in, a pop up said "Type a domain names with at least 4 characters." I need to sync my elg.net account with my...
View ArticleRe: In-place archive folder
Hi Mike,When you see archive mail box in Outlook 2010 desktop does it say "In-place Archive" like it does in the cloud?I have setup a [Shared Folder] and [Exchange Folder] and I can see them both...
View ArticlePublic Folder access
I have plan E1. 20 users. I created a Public Folder.1) How do I know what kind of folder this is? Calendar? Contacts?2) How do my Outlook.com users access these folders? They do not have Outlook.
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