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Re: SMTP connection reset problem
Hi SA at Bogen, I understand that you want to alter the timeout to be longer. However there is not a feature available to set timeout by ourselves, neither an official article on what the current...
View ArticleRe: Significant, intermittent delay receiving mail for external sources (hours)
Hi Woomba,I haven’t received any information from you. How is the issue going? Please feel free to let me know.Thanks, Yang Yu
View ArticleRe: Recover inaccessible OST Files of Outlook by OST to PST Conversion...
How to Recover inaccessible OST Files of Outlook PST format???? You can use Software Imperial for OST to PST Converter software. Its really works much better can also help you to repair/recover the...
View ArticleRe: Importing Contacts
Hi Robyn365,Does the link I supplied work for you? Please let me know if you still have any questions.Thanks, Yang Yu
View ArticleShared folders and e-mail synchroization
I have a customer whose using Office 365 and Outlook 2013.They created a shared mailbox for shared messages.Last week they discovered that it took hours to synchronize messages and folders from Outlook...
View ArticleRe: NDR flagged as outbound suspicious
Hi Mark, I'm writing to follow up on the previous reply. Do you have any updates?Thanks, Bourne Zhang
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Shared mailbox only 5GB, but account is 25GB
Hi, I note that our shared mailbox is only 5gb, but the account that it is currently on states that it is 25gb (Exchange Online Plan 2). Can a shared mailbox be only 5gb? (as there is no option to...
View ArticleRe: removed user from office 365 and now I cannot send email to this user
Hello AllenRHave you verified your domain in Office 365? When the 4 users all had Office 365 mailbox accounts, you could all email each other because they were part of the same email server. Now that...
View ArticleRe: Buying additional mailboxes
Hello Dan. You are correct about the Midsize plan. There is only one plan, it includes Office software. You can't mix it with E plans. You are best to get the licenses as per your second suggestion -...
View ArticleRe: Out of Office Reply
Hi Matthew,Currently we’re not able to do that in Office 365. The default OOF setting only works for the Office 365 account.If you want to send the auto-reply to the sender when a message is delivered...
View ArticleNot able to send mail only to internal domain
Hi,I have successfully deployed exchange 2010 hybrid, Also i have moved some test MB to exchange online.Now i am able to do the following tasks from cloud MB user:1>Can send and receive mail to...
View ArticleRe: How do I update credit card information
Hi Grant,Could you please let me know any updates about the status of the issue? Thanks, Vivian Wang
View ArticleRe: Intermittent Outlook connectivity issues in Office 365
Patricia: As for us, we still see regular disconnects. Pretty much every day between 21:00 - 22:00 almost all our users lose Outlook connectivity for about 20 minutes. I guess this is because the...
View ArticleRE: Can i Delay Deliver an Email using office365?
Hi Gabzo,Thanks for your reply.I have tested with 2 emails. One has a 5MB attachment and another has a 15MB one. Both were delivered successfully when Outlook was closed.For the detailed background...
View ArticleRe: Exchange Online migration
Hi Vikas,Could you let me know which migration you are using? If you want to migrate mailboxes from on-premises server to Office 365, you need to create a migration batch. The email addresses are the...
View ArticleI have 2 licenses one is not assigned how do I assign it
I have 2 licenses one is not assigned how do I assign it
View ArticleRe: Unable to create Lync meeting on Outlook Web App
I just expereienced the same issue with one user. Not sure how many users are affected.
View ArticleRe: Double, triple or even quadruple emails in inbox
Hi Rolf,Basd on your two mail headers, I have found that two mail headers have the different “To” addresses. One is xxx.se, the other is xxx.com. And these two emails are also created in different...
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