Re: Disabled AD user accounts on premise
After DIRSYNC we got the user account back, but however still the mailboxes are sitting under "Deleted Mailboxes" and I dont see any option to recover :(
View ArticleRe: Disabled AD user accounts on premise
First, you may have to re-assign a valid license to the user, 2nd - after the user is restored in Office 365 (Azure AD specifically) it can take up to about 15 minutes for that restore to be replicated...
View ArticleRe: Disabled AD user accounts on premise
Actually, due to the current outage issue with user provisioning in Exchange Online, it may take longer than 15 minutes to get that mailbox back. The good news is, they store soft deleted mailboxes...
View ArticleOutlook 2013 & Windows 8 Phone with Multiple Office 365 Accounts
My company (A Co.) uses Office 365 and I receive email on Outlook 2013 and with my Windows 8 phone. In addition, we consult for another company (B Co.) that wishes us to use their email address, also...
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Re: Getting Spam with EOP
Hi YoungMy Office 365 Tenant was upgraded to the new version like 2 or 3 months ago.When my users started to complain about spam I changed these values (All of them were off) to see if I get any...
View ArticleRe: Cannot send mail by any means...
I am having the same issue with one of my users.. Exactly the same symptoms, can receive on all devices, but cannot send. The mail looks like it is being sent as it sits in the sent box, but user...
View ArticleRe: Outlook 2013 & Windows 8 Phone with Multiple Office 365 Accounts
Helloyou can add multiple Exchange account on Outlook as well as on Windows phoneif you already have Outlook/Windows Phone configured with one Office 365 mailbox, just add an additional Exchange...
View ArticleRe: Can I import mail from my other O365 account into this account?
Hi CNCNY,If you need our further assistance, please do not hesitate to post back. We are here to help you.Thanks,Young Yang
View ArticleRe: Out Of Office not working - mail forwarding is enabled
Hi Marty, I am writting to follow up my last reply. Any updates there? Best Regards, April Zhou
View ArticleRe: Why is Office 365 emil address is required before i can us this product....
Hi Makarita,We use this email address as your Office 365 account. You can sign in to Office 365 portal with this account to manage Office 365 settings and related features. Also this address can be...
View ArticleRe: email address that you entered couldn't be found
Hi Eduardo, A correct Office 365 MX record is like: yourdomain.mail.protection.outlook.com. To narrow down the issue, at least we should add this correct MX record at domain registrar. However if the...
View ArticleRe: Subfolders in Shared Mailbox Gone
Hi Raj, Have you found the missing emails using my suggestion? Please feel free to post it here. Thanks, Bernny Sun
View ArticleRe: Subscribed published calendars not updating
Hi Randle,Have you tried my solution above? Does it work out the issue? If you need further help, please feel free to let me know.Thanks, Vivian Wang
View Articlere: Disappearing calendars
Hi Bruno, Have you searched the auditing log this time? Please feel free to post it here at your convenience. Thanks, Bernny Sun
View ArticleRe: My Sent emails are going to my Draft folder (rather than just sending);...
Hi Antonio,We have received some issues with messages remaining in the Outlook outbox or OWA (Outlook Web App) drafts folder before being sent. Based on the report received on my side, this issue is...
View ArticleRE: Upgrade status 'problem'
Hi Neil,Is there any update on the problem?Thanks,Evan Zhang
View ArticleRe: Very Slow downloading of mails on reconfiguration of outlook profile
Hi Raman, Have you tried Shyamal’s suggestion? If the issue persists, please post it here at your convenience. Thanks, Bernny Sun
View ArticleRe: Where is my SPAM going?
Hi OahuRe.comI understand that you have noticed the report from mail protection under service overview in the Office 365 admin center. This is an information for the whole organization. It means the...
View ArticleRe: Disabled AD user accounts on premise
Hi Vignesh,I would like to confirm what “accidentally disabled”mean. As far as I know, only disable user and re-enable it, Dirsync will not delete cloud user and mailbox. If the AD user has been...
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