Re: Policies on Active sync enabled phones
Hi Vikas,Do you need further support? Please feel free to contact us.Thanks,April Zhou
View ArticleRe: Prevent Users From Deleting Emails From A Shared Mailbox
Hi PartAdmin, i got same problem, do u fix it ?
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Re: Outlook.com account can't be connected to my Office 365 web outlook app.
Hi Daniel,I have tried to reproduce the issue you encountered and the 4 connected account have all been added properly except the second outlook.com email address. But after closing the window and...
View ArticleRe: Set up template in shared folders
Hi Rickard, I understand that you want to use templates in your shared calendar. As far as I know, the custom form is a useful feature in Outlook client which can let you reach this goal. This forum...
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Re: Image removed from email Archive
Hi Spudda,I can fully understand your situation.Generally, we can use RTF when sending messages within an organization that uses Microsoft Exchange. However, it is recommended we use the HTML format so...
View ArticleRE: "Filtered" e-mail not being delivered to quarantine
Hi David,Sorry for the delayed response. I'd like to know whether you still need any help about this issue. If yes, please don't hesitate to let me know.Thanks,Xinyu Zhou
View ArticleRE: I think I wiped a few years of email in 1 click
Hi happyo,I would like to add a few points about e-Discovery. If you are using Office 365 Plan P, I regret to tell that e-Discovery is not available in plan P. If you need any further assistance,...
View ArticleRe: Email Server, Server address and port
Hi Bha,I have reviewed the posts and I’d like to follow up on this thread.As Henry mentioned and from our official document, TSL is required for a user to set up an SMTP relay in Office 365.However,...
View ArticleRe: unable to change historical calendar items
Hi AprilThanks, let me just make sure i've got this straight. I just need to assign the user permissions to their own mailboxes again and this will ix the permissions issue?CheersBon
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Re: cannot log on to organisational email
Hi Chelsea,Thanks for the update.I’d like to confirm whether you set up the Office 365 account on the mobile phone as this article describes:...
View ArticleRe: "Filtered" e-mail not being delivered to quarantine
I have contacted support (SR#1226226253) and am waiting for a reply. I do not know why being unable to reliably receive valid e-mail is not a priority issue for anyone...
View ArticleRe: Email Server, Server address and port
Hi Henry,Yes i understand the situation and thank you so much for your time.Thanks!Bha
View ArticleRe: Change primary SMTP address and remove onmicrosoft.com address
Hi Bourne,On friday I am always out of the office, so that is why I have not replied yet.I still need some help. When I change the Display Name for example, this is synchronized well. Changing it back...
View ArticleRe: Outlook desktop client limited to 512 Kbps to 1 Mbps
I have the same problem with O365, Microsoft technical support has confirmed the limit and refuses to remove it. So if your mailbox size is 25GB it will take you 55 hours to complete the sync at 1mbps.
View ArticleRe: Outlook desktop client limited to 512 Kbps to 1 Mbps
Yeah, months later they are still "working" on it. What's insane is that their free outlook.com service is not limited though it is slower than Gmail. I guess they won't change until they begin losing...
View ArticleRe: payment
Hi jibinfo,You can change your payment method – from credit card to invoice or invoice to credit card. And this can be done by calling support and going through the purchasing process again. Here is a...
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Re: Syncing Outlook 365 on Surface 2 Pro with Outlook 2007 on laptop running...
Hi Tom,I am sorry to hear that. I hope your wife will recover soon.I can fully understand your wife needs to use the same POP account on the new Surface Pro. Do you mean your wife is using Office 365...
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Re: Office Calendar Share - Best Practice?
Hi ICS_YZ,I understand you have created shared mailbox and set delegate(full access permission). This mean delegate can view/edit shared mailbox’s calendar in OWA and Outlook client automatically. In...
View ArticleRe: Office365 - Hosted Exchange - Upgrade from P1 to P2 Plan
Hi AprilThank you for your reply.So do you mean I can purchase Exchange Online (Plan 2) subscription, then in the clients admin portal assign the Plan2 subscription to a user and it will upgrade their...
View ArticleRe: Office 365 outlook user cannot see on premise Lotus Notes conference rooms
sometimes, co-existence process can troublesome & little complicated for migrating lotus notes into office 365 cloud. However, if you need to perform simple, time efficient & faster migrations...
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