RE: Outlook freezes when downloading Global Address list.

Hi Blue-Echoes,

I notice that you have submitted a service request, could you provide the service request number in private message for us? Once getting it, I will check the status and find if any other assistance we can provide from the community side.

Here are the steps to see the private message:

1. Please go to "Your details" section on the right side of the community site.

2. Click Private messages.

3. Click the subject title <Outlook freezes when downloading Global Address list.> of the response to read the message.

Thanks,
Jolin Qiao