RE: E-mails from Uswitch being rejected
Thanks Kevin but I think you've misunderstood. It's e-mails from uswitch@emails.uswitch.com that are being rejected by YOUR SMTP servers. In other words, Uswitch are sending me newsletter e-mails but...
View ArticleMicrosoft Outlook 365 fails to connect to a POP Connected Account on WHM /...
Hi about a month ago I setup Office 365 for one of my domains. I also linked about 5 other POP email accounts from 3 different domains all hosted on the same shared WHM server using Connected Accounts....
View ArticleRe: Adding Users
Hi s.mcknight,According to your description, do you mean that the users can log into with the default domain?Before we address your query, I would like to know whether you have verified your custom...
View ArticleRe: Migrate from Exchange 2010 (on premises) to O365 and new domain.
Hi epr1977,Did the above reply answer your questions? Please let us know if you need more help.Thanks, Reken Liu
View ArticleRE: Manage DL memberships via GAL
Hi RichardHow are things going? Do you need further assistance?If there are any questions, please feel free to post.Thanks,Jolin Qiao
View ArticleRe: Mail Flow Issue
Hi Neo,Many thanks for your reply. There is an NDR which I will forward to you in a private message.You are correct regarding the MX records keeping them pointing to the On Premise Exchange, for the...
View ArticleRe: Mail Flow Issue
Hi Neo,I tried to private message you the NDR but your privacy settings would not allow it.Many thanks.
View ArticleRE: Sharing Contacts between Outlook 2011 Mac and Outlook 2010 Win
Hi QuantumHP,To narrow down the root cause of the issue, I suggest you try to do the following actions.1. Check Employee2's default contact permissions, remove Employee3's permission.2. New a folder in...
View ArticleI can't add a contact. says check format
I am unable to add contacts. Whenever I enter an email address I get a window that says "check the format of your email address. You can enter one address only. Name has the same last half (after the @...
View ArticleRE: Outlook freezes when downloading Global Address list.
Hi Blue-Echoes, I notice that you have submitted a service request, could you provide the service request number in private message for us? Once getting it, I will check the status and find if any...
View ArticleMoving domain to Office365 with an MS account registered with and email from...
I have a MS account which is registered with an email address on a domain which I want to migrate to Office365 mymsaccount@domain.com I use this account to log in to a number of microsoft services, it...
View ArticleRe: "Waiting to update this folder"... waiting... waiting...
Hi NonProfitTech, To troubleshoot the issue, I suggest you try the following steps to see if it works. Step 1: Repair Account in Outlook client ============================== 1. Launch Outlook client....
View ArticleRE: Exchange server disconnected
Dear KevinThanks for the message. I can confirm that Outlook Web App is working fine (after the upgrade). I can confirm that I use the appropriate credentials. I have also looked at the link you sent...
View ArticleRe: some users getting HTTP 503 Service unavailable in OWA for O365
We are using IE8. Same environment, next cube over. Domain joined. Tried other browser with the same error.
View ArticleRe: I can't add a contact. says check format
Hi AI,I suggest you enter another email address to check whether this issue persists.In addition, please provide the screenshot about the issue for further research.Thanks,Jerry Cen
View ArticleRe: how to add additional email address to a user
Hi Harry,We’d appreciate an update on the status of the issue. When you have time, please feel free to post this information here.Thanks, August Sun
View ArticleRE: Exchange server disconnected
Tom and Microsoft Support,We are having the same issue in our office. The Outlook Web App works fine (except we hate it). Our Outlook on our desktop will not connect to our server. I have tried to...
View ArticleRe: Moving domain to Office365 with an MS account registered with and email...
Hi Anthony,When you add domain which is also a Microsoft Account to Office 365, you cannot login to Outlook.com with the custom domain account. Based on the current situation, you need to remove...
View ArticleRE: Exchange server disconnected
Dear KatieSorry to hear about this. I had been directed to another forum thread (community.office365.com/.../418789.aspx ) which seems to have been closed by Microsoft, which is why I have come back to...
View ArticleRe: Office365 IMAP login started to fail
Started working again this morning, approx 10 am in my time zone (GMT +1). My support engineer had not really much clue what solved it, but we can conclude that there was an issue on the server side...
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