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Re: eDiscovery

Dear Edward, Referred to the questions posted:-1) Yes. I do receive an Office 365 service upgrade has finished email as well as survey. 2) I am the member of Discovery Management at all times since...

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Re: Unable to remove move request from my internal EMC

Any progress? I'm having the same issue, I have users migrated back onto the on-prem server (that I didn't authorize) and now I can't suspend or cancel the move requests. I receive the same errors.

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I entered a generic username when I first signed into office and would like...

new to office 365 and trying to set it up right

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Re: editing email addresses in Office 365

Hi EmkT,Thanks for your clarification. I completely understand now. Actually, after you changed a user's email address, the previous email address will be added as a proxy email address. If you don't...

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Re: Outlook 2007 calendar sharing since O365 upgrade

Hi KBMMailAdmin,Thank you for providing so detailed information about the issue.As you posted:Today, one of the users with Full Access Permissions, can update another users calendar, and other people...

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Re: How to manually split public folders in Office 365?

Hi Jason,We don’t need to manually split the contents in the public folders stored in Exchange Online, since Exchange Online will detect the quota usage of the public folder mailbox and automatically...

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Email attachments and SharePoint libraries

We have an email enabled document library in our on premise SharePoint.  When an email is sent to that document library, the message is removed and the attachment is saved.  Can I do the same with...

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Re: Outlook connectivity issue - cannot run "Test E-mail AutoConfiguration"

Hi Rob, How is everything going? Do you have any updates about the status of the issue?Thanks, Claud

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Synchronization Log:

14:08:41 Synchronizer Version 14.0.613114:08:41 Synchronizing Mailbox 'Kay Hoult'14:08:41 Synchronizing local changes in folder 'Drafts'14:08:42 Uploading to server...

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How do I share Outlook folders other than Inbox?

I've shared my full mail box with two other users in my Office 365 organisation. I've made them 'Owners' of the mail box and have delegated the full permissions to them.  I did this by right clicking...

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Re: Outlook connectivity issue - cannot run "Test E-mail AutoConfiguration"

HiApologies for the delay.When running the Test Email Auto Config, within the LOG I also get the same Autodiscover redirected to  podxxxxx.outlook.com/.../autodiscover.xml.The...

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Re: Grant Relay Account SendAs on behalf of ALL users

Hi Keith,I understand you want to send emails from multiple email address, you can support multiple email addresses for relay by creating a mail-enabled distribution group and then granting it SendAs...

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Re: Mailbox Quotas set to 0 over the weekend - how do I get this fixed?

Hi Paul,Since the issue occurs to two specific accounts in the organization, it can be caused by the limit of Exchange Online, such as 10000 emails per day, 30 emails per minute. If an account sends...

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Re: I entered a generic username when I first signed into office and would...

Hi Seagersconstruction,I'd like to confirm two things: 1. Do you mean that you want to change the name displayed in the upper-right corner which looks like the screenshot below:  2. Are you using...

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Not receiving emails from people

Hello it seems as though my Outlook 365 doesn't get emails from anyone that I don't put on the Allow list!! WHY WOULD MICROSOFT DO THAT?!?!I have sent out some very important emails to my prospects and...

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Re: Same email address 2 users different Outlook layout, possible?

Hi Customer,Yes. You need to set up a different profile to avoid this issue. If you have any updates, please let me know.Thanks, Edward Qu

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RE: Missing emails in Outlook Folders

Thanks.  Responses as follows1. It only happening with one of the users (the other doesn’t have subfolders) It was not migrated from an on-premise server.  It was imported from a pst file.  2. imported...

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Re: conference rooms

Hi Trent,Do you mean you cannot connect PowerShell to the server successfully or cannot run the PowerShell command lines provided by Young successfully? Please make sure the PowerShell has been...

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i set up my account with a wrong email address, how can i change this

i set up my account with a wrong email address, how can i change this. instead of info@mydomain.co.uk i put david@mydomain.co.uk how can i fix this if i have only 1 licence?

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Re: E-mail on Kindle or tablet

Hi Shellmaz,Sorry for the inconvenience caused by the issue. To narrow down the root cause of the issue, I would like to collect the following information: 1. Do you use the email app to set up the...

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