Re: Very disappointed with O365 Support
Updates:- I received a call from the technician today around noon saying that the he is waiting the approval from the escalation team. No ETA (really? so you call me to say that there is no updates?).-...
View ArticleRe: Received All day events displayed across 2 days from 8PM to 8PM
Sure, please update me
View ArticleRe: How to set automatic spellcheck
Hi Janice,What do you mean when you say "how to set automatic spellcheck"? Could you provide us with more detailed information about your issue?Do you mean you want to set automatic spelling checker in...
View ArticleRe: Email rules not running
Hi Halldor,Usually, each rule you create will take up space in a hidden section of your mailbox. This section is limited to 64 KB. The actual amount of space a rule uses depends on several factors,...
View ArticleRe: Import New Exchange Online Users using CSV file
Hi Amann, As Office 365 after-upgrade users, you can refer to the steps in this article to bulk add users in admin portal: Add multiple users with a CSV file. After the users are bulk added in admin...
View ArticleRe: Received All day events displayed across 2 days from 8PM to 8PM
Hi,Thank you for the response. Please let me know your Exchange version and Office 365 is pre upgraded version or upgraded version? Also please send private message for your tenant details then I will...
View ArticleRe: Forwarding to external adresses... How ?
Hi Cyril,Do you mean you do not want to give the license to newyork@mydomain.com but forwording the emails to newyork@mydomain.info? If so, I suggest you do the following steps: 1. Add the...
View ArticleRe: drag e-mail to task
Hi Ron,Based on my experience, we cannot drag an email to the Task folder at this time in Outlook Web App (OWA). I recommend you add the Office 365 account in Outlook to meet this requirement. For more...
View ArticleRe: New User Created but OWA shows a blank page.
Hi Exibility,Have this issue been resolved? If you need further assistance, please let me know. Thanks,Edward Qu
View ArticleRe: New User Created but OWA shows a blank page.
Exibity,The same symptoms occurred here in Denver throughout Wednesday, April 3rd. I added a new user about 10 AM this morning and got a blank OWA screen when trying to log into their new EO mailbox...
View ArticleRe: Outlook Mac 2011 - Sent items
Hi Leona,Based on my search, there is an option in Outlook 2010 to turn off “Save copies of messages in Sent Items folder”. You can check if there is the same option in Outlook 2011 for Mac.In...
View ArticleUser has licenses assigned but no mailbox or email access
I registered a new office 365 account on Monday. I am a global admin under the account. I purchased and assigned 3 E1 licenses (Exchange,Lync and SharePoint) to each of our 3 users. 2 users have...
View ArticleRe: can't add my OFFICE email account to my GMAIL
HI Solojessie,From your description, I would like to confirm which Office 365 plan you are using, the Office 365 pre-upgrade or Office 365 after-upgrade.Based on the current situation, you can refer to...
View ArticleRe: Cutover Migration, SSO, Dirsync
Hi team, just need to verify something within this process, Perform a cutover Exchange migration to migrate all on-premises Exchange mailboxes to Office 365.Convert on-premises mailboxes to...
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Re: Security Alert Pop-Up
Hi Martin, Do you mean that you encounter the issue like below when running an Office application such as Outlook, Word and so on? If yes, which Office application version are you using? Given the...
View ArticleRe: email account routing
Hi ToddR, To meet your requirement, I suggest you create forward rules. 1. Log in to Office 365 as Account B. 2. Click Outlook in the top link bar. 3. Click Settings and click Options. 4. Click...
View ArticleRe: Forwarder without email account?
Hi LarsMK,In NewMailContact <name> -ExternalEmailAddress <external address>: OK and * NewMailContact <name2> -ExternalEmailAddress <external address>: FAIL because first name...
View ArticleRe: Forwarder without email account?
What I need is to have several email addresses mapping to one of my domains go to an external mailbox like this:email1@mydomain.com, email2@mydomain.com => some.external@anotherdomain.comI need the...
View ArticleIMAP on an Android device
I'm trying to sync my email using the Android Email app. The incoming server setting work just fine, using the information from the My Account page in Outlook. However, when it asks me for SMTP server...
View ArticleRe: New User Created but OWA shows a blank page.
Still waiting about 2-1/2 hours later, and I cannot see anything yet in my latest new user's OWA.Hope this is fixed by Thursday morning -- it's good thing I don't need to add several users in a...
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