RE: Instructions for setting up email when using vanity domain? (specifically...
Hi Derekmw,According to the private message you sent to us, I suggest you exchange the TXT in the troubleshooting page with your spf record. Please make sure the record you add is TXT format. After...
View ArticleRe: Setup has disappeared
Hi Arthurnix,You can refer to the following wiki to download Office software: http://community.office365.com/en-us/wikis/upgrade/4177.aspx As to the data in your account, I suggest you use .PST files...
View ArticleRe: Using the newest version of the OWA (released to me today, April 6 2013),...
That was very helpful, Thanks! Going in via Azure AD PowerShell was the cure. I had to modify the command somewhat; the one in the video at the end of that post wasn't recognized as an allowable command.
View ArticleI'm setting up Office 365 Trial and not ready to move my email yet (need time...
Office 365 Trial is telling me to update my email addresses but I'm only using trial version of 365 and not ready to move my email addresses yet. What do I do next?
View ArticleRe: "Unable to process your request" admin log in error
Hi Alejandro,In order for us to narrow down the cause of the issue, I would like to confirm several things with you. 1. You mentioned you got the error after you click Office 365 settings. Did get the...
View ArticleRe: Why can't I just use SMTP settings to point all my accounts to one online...
Hi James,You can refer to the following article to set up Office 365 account on your mobile Phones: http://help.outlook.com/en-us/140/dd936215.aspxThanks, Vivian Wang
View ArticleRE: Logging in to 365 from your desktop
Hi Jeff,I would like to follow up with the question you posted previously. How are things going? Thanks,Jason Jiang
View ArticleRE: New PC, large existing mailbox.. inbox and sent mail do nothing (Outlook...
Hi Tmservo,I would like to follow up with the question you posted previously. How are things going? Thanks,Jason Jiang
View ArticleRE: Forwarding to external adresses... How ?
Hi Cyril,I would like to follow up with the question you posted previously. How are things going? Thanks,Jason Jiang
View ArticleRE: Warning message when adding Mail Flow Rule
Hi Cyclistguy,I would like to follow up with the question you posted previously. How are things going? Thanks,Jason Jiang
View ArticleRe: Can't attach documents to emails
Hi Roytheboy,Thank you for your sharing.Best regards,Nancy Xie
View ArticleRe: I have multiple email accounts I use from my Windows 7 phone. It was easy...
Hi James, From the description, I understand that you want to know how to set up Office 365 user accounts to mobile devices. At this time, we can set up a mobile phone to access e-mail, calendar...
View ArticleRe: Post 365 upgrade - Android phone will still receive email but can no...
Hi Pod,Since you already submitted a service request, you can send us your SR(service request) number for us to monitor by replying the private message. I am going to send a private message with the...
View ArticleRe: Mailbox Delegation for Federated User (ADFS/DirSync)
Hi ZeroT3k2,I haven't heard back from you yet and I'm just writing in to see if you have had an opportunity to send me the private message. Can you check the private message and send back your tenant...
View ArticleRe: I'm setting up Office 365 Trial and not ready to move my email yet (need...
Hi Moginfo, Have you verified a custom domain to Office 365? If yes, if you don't want to use the custom domain as the email address, please ignore the information and continue to use the default...
View ArticleRe: Private Address Groups
Hi greendean,I am just writing in to see if you have had an opportunity to try the troubleshooting steps or collect the information. If anything is unclear, please don't hesitate to let me know....
View ArticleRE: Mail Flow Issue
Hi Daniel,How is everything going? Do you have any updates about this issue?Thanks,Neo Zhu
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RE: No e-mail from my Office365 for SB site since the service upgrade
Hi Larry,From the information above, I found that you are using Command Prompt not Windows PowerShell. To find the Windows PowerShell, you can refer to the screenshot.If you couldn’t find it, please...
View ArticleRe: Workflow doesn't work correctly
Hi Thanh,Since it works fine with another site collection, it proves that the workflow has no problem. Also, I’d like to know if the two site collections belong to the same tenant. Based on the...
View ArticleRe: can not drag & drop folders
Hi Evren, I’d like to follow up on the issue you posted previously. How is everything going? If there are still some problems, please feel free to post them here. It’s our honor to be of assistance....
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