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RE: Reminders disappearing from both OWA and Outlook

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Hello,
this is header of the two users not able to create reminders:


<head>
    <meta charset="utf-8">
    <meta http-equiv="X-UA-Compatible" content="IE=edge"/>
    <meta http-equiv="pragma" content="no-cache"/>
    <meta name="apple-mobile-web-app-capable" content="yes"/>
    <meta name="apple-mobile-web-app-status-bar-style" content="default"/>
    <meta name="format-detection" content="telephone=no"/>
    <meta name="viewport" content="user-scalable=0, width=device-width, initial-scale=1.0, maximum-scale=1.0"/>
    <meta name="msapplication-TileImage" content="https://r1.res.office365.com/owa/prem/16.0.488.16/resources/images/0/owa_browserpinnedtile.png"/>
    <meta name="msapplication-TileColor" content="#0072c6"/>
    <meta name="msapplication-tap-highlight" content="no" />
    <meta name="google" value="notranslate">
    <meta name="apple-mobile-web-app-title" content="OWA"/>
    
    <link rel="shortcut icon" href="favicon.ico" type="image/x-icon">


The third one has a slightly different header:

 

<head>
    <meta charset="utf-8">
    <meta http-equiv="X-UA-Compatible" content="IE=edge"/>
    <meta http-equiv="pragma" content="no-cache"/>
    <meta name="apple-mobile-web-app-capable" content="yes"/>
    <meta name="apple-mobile-web-app-status-bar-style" content="default"/>
    <meta name="format-detection" content="telephone=no"/>
    <meta name="viewport" content="user-scalable=0, width=device-width, initial-scale=1.0, maximum-scale=1.0"/>
    <meta name="msapplication-TileImage" content="https://r1.res.office365.com/owa/prem/16.0.500.17/resources/images/0/owa_browserpinnedtile.png"/>
    <meta name="msapplication-TileColor" content="#0072c6"/>
    <meta name="msapplication-tap-highlight" content="no" />
    <meta name="google" value="notranslate">
    <meta name="apple-mobile-web-app-title" content="OWA"/>
    
    <link rel="shortcut icon" href="favicon.ico" type="image/x-icon">
   

I send the information by a "public method" since the header do not pose any privacy information.

 

Best regards,

Jan


Reminders disappearing from both OWA and Outlook

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Hello,

a really strange situation started to occur reagarding certain (3 of 20) users of exchange online.
User A creates a new appointment and adds the "reminder"; then saves the appointment. A popup reminder window appears, where currently added appointment is visible. But, after a while (about 2-5) seconds the popup window disappears. When exploring the appointment the reminder value is set to none (originally set value is gone).

The situation is completely equal when appointment is created both in owa and in Outlook (2013 and 2010 versions tested). Even, on different computer with new profile created.

Do you know, where I can prevent such behavior of the mailbox? Is it some internal setting that forbids the reminders? I am not aware of setting any similar rule.

Best wishes,

Jan

RE: Permissions are broken on our Resource Calendars. How can this be fixed?

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Hi WVH,

Have you tried my suggestion above? Feel free to let me know if you need further assistance.

Best Regards,

Mouran

Permissions are broken on our Resource Calendars. How can this be fixed?

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We are having troubles with permissions for Resource reservation for our conference rooms.

We have about 10 people who are admins and have full “Publishing editor” permissions on the conference rooms.  Everyone else should just get the default permission which is “Author”.

 

What seems to happen is that the first time a non-admin user creates a meeting, it works as it should.  They can create it, they hit “Send”, and the room either accepts or rejects.   Strangely, after that first time, it is as if the user suddenly has “Publishing Editor” permissions.  Cause they can then create any meeting anywhere without the room’s approval.  They can even delete other people’s meetings.

 

I tested this with a brand new test account.   I tried to create a meeting, it worked normally.  After that the test account seemed to have full permissions.  It could create meetings without approval, and even deleted a meeting created by my admin user account.  But this test account should only be an “Author”, because "default" is set to "Author" in the permissions for the room.  ("Anonymous" is set to "None")

 

I tried this on 3 different conference rooms, all with the same result. FYI, our conference rooms are set to automatically process meeting requests and allow repeating meetings.  The option to “Allow conflicts” is not set.

 

Any ideas?   Thanks in advance.

RE: missing emails from webstore

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Hi Bill,

Have you adopted my suggestions above? Please feel free to let me know.

Thanks,

Mouran

missing emails from webstore

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hi, the email in office365 is the same as the admin email in my online web store. im not getting emails from the online store since switching to office365.

an SPF was setup but im unclear what else to do and why this is occurring. i'm bcc'd on these emails from my online store and the actual TO address is that of the shopper signing up or checking out for example. they get their email, always, but i never see my bcc copy in my inbox since moving to office365. 

HELP! thanks.

how can I sync my calender with google calendar?

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I would like to see entries on my Outlook calendar from my Google Calendar in the same way I can on my iphone/ipad. M

RE: how can i get owa/365 to sync with desktop to show emails as read and folders

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Hi Mary,

 

To my knowledge, the folder structure will not be downloaded after we connect other email account to Office 365 account with POP connection. However, I noticed the statement in your second paragraph that “When I opened the desktop version (2013), all my folders are there and all my email is appropriately marked as read”. Do you mean that the subfolders of your office email account are downloaded to your Office 365 account in Outlook 2013 while not downloaded in OWA? Could you provide the screenshots at your convenience?

 

Moreover, I would like to collect some more information to better understand your situation.

1.What kind of email are you using for Office email, Gmail, Yahoo or other third-party mail service?

2.I’m not sure about “When i set up 365 i connected Outlook 2010 via the connected account option since it is not hosted by Go Daddy.” Could you give a clearer description about this?

 

To protect your privacy, I have sent you a private message. You can provide the screenshots by replying to it. To access the private message, please follow the steps below:

1. Go to the Your details section on the right side of the community site.

2. Click Private Messages.

3. Click the subject title of the response to read the message.

 

You can click Use rich formatting when replying and then click the Insert image button.

 

Best Regards,

Alex


how can i get owa/365 to sync with desktop to show emails as read and folders

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I have a domain at Go Daddy but our office email is not hosted at Go Daddy. (Our domain has been confirmed as owned by us). We have been using Outlook 2010 before starting with 365. When i set up 365 i connected Outlook 2010 via the connected account option since it is not hosted by Go Daddy. I did this thru the owa. I used the POP version. All the email transferred over as new mail but no sub-folders.

When i opened the desktop version (2013), all my folders are there and all my email is appropriately marked as read.

Is there a way to fix this? should i have done this a different way? so far i have only done this on one email account.

thanks, mary

RE: Out of office for Shared Mailbox in Office 365

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Thank you so much, really appreciate your help with issue Richard.

Out of office for Shared Mailbox in Office 365

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Is there an easy way end user can update auto reply/ out of office message in outlook or owa in office 365? For instance UserA has access to SharedMailbox A and want to update the auto reply quite frequently. There are loads on suggestion online none of which seem to work. When users attempt to update automatic replies via OWA it updates user mailbox not the shared mailbox.

Any help will greatly appreciated.

RE: Office365 send email using SMTP not working in Classic ASP

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Hi John,

 

The SMTP settings of Office 365 are Server name: smtp.office365.com, Port: 587, Encryption method: TLS. However, it is not feasible to send emails directly from Office 365 using third-party applications. In this situation, you can consider using SMTP Relay or Client SMTP Submission. Detailed information can be found in the following article:

http://technet.microsoft.com/en-us/library/dn554323(v=exchg.150).aspx.

If you are encountering code development issue, you can contact our MSDN Forum for dedicated assistance. Thanks for your understanding.

 

Best Regards,

Alex

How do you show only emails matching search criteria in Outlook 2013?

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I'm struggling with Outlook 2013 search.  Quick search highlights matching text in emails but does not filter the e-mails to show the search results only; I still see the whole list in date order.  It would be much more helpful to filter the results in order of relevance.  Can it do this? 

I found Outlook 2010 much better at search and am surprised at how much time I spend trying to find things now.    Am I missing something obvious?

With thanks,

Sue

Setting up restricted e mail accounts for students in a large school

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We already have Office 365 for our staff and would like to give all 1600 students access to the Office 365 email facilities.  However, we need to know if it is possible to set up a new user group with additional monitoring / restrictions for students.  Can we:

- restrict the ability for a student to send multiple emails at the same time?  We would only like them to send an email to one person at a time.  As we have all staff email groups - this could cause us a problem.

- Monitor what is being sent for inappropriate images / language?

I'm sure this can be done

Thanks - Mike

Email delays using SMTP Relay

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Hi Guys

One of my clients is trying to use scan to email. The SMTP relay is all setup correctly as the scanned images to eventually get sent to the users inboxes. The problem is that it can sometimes take almost a day for the email to come through. I had a look in the account that the emails get sent from and there was just a bunch of emails in the inbox saying that the email from sprinter (account for printer) to recipient has been delayed. Can someone help with this issue?


RE: Email delays using SMTP Relay

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Hi Will,

Have you received the private message?

Thansk,

Ran

Not receiving all mails in Outlook

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Hi,

I've got office 365 on my work computer, however i experience some problems regarding not receiving all emails,

When my computer is not turned on the emails will only be received via webmail and my iphone on the exchange account, hence i will not receive a copy in the desktop based outlook. However, when my computer is turned on i will receive the mails in the desktop based outlook as well.

This means that alot of the emails (all received when the computer is not turned on) will not be available in the desktop based outlook, and i am not receiving the emails in the desktop based outlook the next time i turn on my computer either,

This only recently happened (been using 365 for a year and never had the issue except for the last 7 days)

Hope you're able to help,

thanks,

RE: Not receiving all mails in Outlook

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Hi Alex,

I just got it to work again after a few weeks struggle. went to File > Account Settings > Account Settings > Email and did a Repair on the mail. Post the repair i rebooted outlook and i received all the missing mails in the desktop version,

Alex & David - Both thanks for your support - its much appreciated.

Got the idea from Davids post,

Brgds

Jesper Sloth

Sent emails not showing up in my Sent Folder

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Running Windows 7, all updates current.  Was using Outlook 2007, a few email addresses, all IMAP.  Bought, registered and installed Office 365 Home.  My Outlook seemed to update to 365......BUT.......My sent emails are not showing up in my Sent Folder, although all sent emails sent prior to the upgrade to 365 are in the Sent folder.  I MUST be able to see my Sent emails....to verify that they were sent and also to refer to. 

In addition, no Junk files are showing up in Junk Folder also, even though I know there are lots of Junk files being marked...some automatically, some I marked as Junk.  I do have account configured to send Junk mail to the Junk folder, not immediately delete them.  I often get good emails in my Junk so I have to check Junk often.

RE: Sent emails not showing up in my Sent Folder

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Hi Mark,

I understand you got issues that sent emails are not showing up in the Sent item Folder when using Outlook 2007. Currently, Office 2007 including Outlook 2007 is not covered in Microsoft support. Therefore, we cannot provide you with the assistance for the issues running on the Outlook 2007. Thanks for your understanding. It is recommended using Outlook 2010/2013 and if there is any problem when using it, please feel free to come back and will be glad to help you.

Your understanding is appreciated.

Best regards,
Ran

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