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Creating a Group e-Mail list to be used in company wide contact lists

April 16, 2015, 8:09 am
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Good Morning,

Being new to this "cloud" thing, updating from Exchange 2003 to Office 2012, a lot of changes for our company of about 30 e-mail users.  We've been able to figure almost all issues and solutions.

However, is it possible to create a e-mail GROUP with about 5 or so e-mail addresses and have it set up to be in the contact lists for all to use?  Not created on each computer, but so anyone who has e-mail can grab that "group" from the contact list. ?


Example - I mail Tim, John, Herb, Sally and Kevin a lot.  Purchasing also does once in a while ans os do a few other people.  So instead of doing the manual for each person, have that person in a list called timjohnherbsallykevin and only click the "group name" and presto all are there.  I know this can be done on each computer, but am looking for something for all users to have access to.

Thank you in advance for any assistance you may be able to provide.

Cheer's

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RE: Not Receiving Email

April 17, 2015, 2:09 am
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Hi Jason,

Thanks for your reply in the private message.

I’d like to double confirm the following things:

1.Login to https://outlook.office.com, can you see any emails in the inbox?

2.Can you receive any emails by the user@domain.onmicrosoft.com address?

3.Contact your admin (if you are not), Login to portal.office.com/admin, Click “DOMAINS” at left side, and choose the domain, click “Find and fix issues”.

I suspect that the issue might be caused by the MX record. You can refer to the following articles and update it at the domain hosting provider side.

Create DNS records at any DNS hosting provider for Office 365

Create DNS records for Office 365 when you manage your DNS records

Please provide the Email address to me via private message as well.

Thanks.

Frank

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Not Receiving Email

April 16, 2015, 8:29 am
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I can send email from my account but can't receive email. This began happening two months ago. I have spent hours on the back end and can't find an issue. Any ideas?

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RE: Office 356 - Outlook 2013 wont receive emails after adding emails from PST

April 17, 2015, 2:17 am
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Adding:

Since the time the emails are moved from PST to could account and the upload started, all emails are unable to sync and below is the message. "Network problems are preventing connection to Microsoft Exchange" there are no network problem as the upload is still happening as i type this and also, no other users are facing this because they've not moved the PSTs.

12:24:48 Error synchronizing message 'Software Report-BLR-06-05-2013'

12:24:48 [80040115-514-80040115-322]

12:24:48 Network problems are preventing connection to Microsoft Exchange.

12:24:48 Microsoft Exchange Information Store

12:24:48 For more information on this failure, click the URL below:

12:24:48 www.microsoft.com/.../outlook2000_us.asp

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Office 356 - Outlook 2013 wont receive emails after adding emails from PST

April 17, 2015, 2:02 am
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Here's what happened...

After the mailbox is migrated to cloud everything was fine. i have multiple PSTs which are about 1.5 GB each. mapped 4 PSTs and moved all the emails to their respective folder in cloud (Inbox -> Inbox, sent -> sent etc). Now, the sync is only uploading the emails to cloud but its not downloading new emails from cloud to client. but the new emails are available in web access and as and when the upload of an email completes from client to cloud the same is visible in OWA. Is there anything can be done to priorities receiving of email or should i simply wait till all uploads are done?

if i have to wait, i still have 7 more PST. is there a work around to move these emails to cloud without affecting receiving emails? 

Why am i doing this movement? since MS is providing 50 GB of storage, it doesn't make any sense to have PST and look for old emails by linking. 

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RE: 'Date Sent' column problem, in Outlook 15.9 for Mac

April 17, 2015, 2:25 am
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'Date Sent' column problem, in Outlook 15.9 for Mac

April 16, 2015, 6:53 am
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I am having a problem with the 'Date Sent' column: in Outlook for Mac 15.9, for the list of emails, I have selected 'Date Sent' as one of the columns, so that I can easily view date and time. But the actual dates in the column for each email are showing only the first five characters, e.g. "Thu 16..." and not showing the rest of the date and time. I have of course tried sliding the column markers to make the column wider to fit the full date and time, but no matter how wide I make it, the date is still showing only the first five characters. As I search a lot for emails by date and time, I really need this to display properly in the column! can someone help?

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RE: Recipients are getting winmail.dat for attachments

April 17, 2015, 2:31 am
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Hi John,

The winmail.dat attachment may occur either the recipient’s message system doesn’t recognize the email from Exchange Online or the email client cannot recognize it.

According to your description, when the email is sent to the recipient via OWA while the issue doesn’t occur, it indicates the email is sent via plain text from Exchange Online. However, when the email is sent via Outlook while the issue occurs, this indicates the email has been converted to TNEF formatting by Outlook desktop. In such a situation, I suggest you post the question in Outlook 2013 forum for better assistance. 

Best Regards,
Bruce

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Recipients are getting winmail.dat for attachments

April 9, 2015, 2:10 pm
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Using Outlook2013, I have a feeling something in Exchange Online Office365 can be reset to change this. How might I do this?

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RE: Problem with email time stamps (date & time)

April 17, 2015, 2:36 am
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Hi Tomaz,

Thanks for your efforts in researching the issue. However, it is unfeasible to edit mail headers of emails in Office 365.

The sort by setting in OWA cannot be changed. If you have any concerns regarding this, I suggest you submit feedback to help us improve the product. 

Best Regards,
Bruce

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Problem with email time stamps (date & time)

April 16, 2015, 9:46 am
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Hi!

I have a problem with email time stamps in Office 365 Mail app and in Outlook 2013. Probably due to email migration, copying etc.

A bunch of emails has the same date (10th of July 2011), but they are originally from different dates.

This is an example of a header of one such email, shown with the time stamp of 10 Jul 2011 12:07:

Delivered-To: tomaz.leskovsek@mobinia.si
Received: by 10.68.55.228 with SMTP id v4cs627116pbp;
Sun, 10 Jul 2011 03:06:45 -0700 (PDT)
Received: by 10.14.185.140 with SMTP id u12mr459233eem.3.1310292394513;
Sun, 10 Jul 2011 03:06:34 -0700 (PDT)
From: =?iso-8859-2?Q?Toma=BE_Leskov=B9ek?= <tomaz.leskovsek@mobinia.si>
To: <tomaz.leskovsek@gmail.com>
Subject: Test
Date: Thu, 16 Jun 2011 07:43:16 +0200
Message-ID: <E96A477B86F9CD4B9FD803A3F0B676160ED6486C@sokol.mobinia.com>
MIME-Version: 1.0
Content-Type: multipart/related;
boundary="----=_NextPart_000_105C_01CC3EF9.CF5450D0"
X-Mailer: Microsoft Outlook 14.0
Thread-Index: AQHsiDCJGESMv2rdJlV5lyvfdKHCzg==
Content-Language: sl
x-google-migrated: true

As you can see, there is still ORIGINAL time stamp in the header: Date: Thu, 16 Jun 2011 07:43:16 +0200

My only copy of emails is now in Office 365.

It is interesting that some emails with the similar header show with correct time stamp in Outlook 2013 but with incorrect in Office 365 Mail app!?

What can I do to reset this emails with the correct time stamp shown both in Office 365 Mail app and in Outlook 2013?

Tomaz

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RE: Cannot copy this folder because it may contain private items.

April 17, 2015, 2:36 am
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Since I cannot find the 'edit' button: To be more clear, this error shows up when trying to move any folder in the shared mailbox.

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Cannot copy this folder because it may contain private items.

April 17, 2015, 2:35 am
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Hello,

One of my clients is currently experiencing problems moving folder in a shared mailbox. They receive the following error:

Cannot copy this folder because it may contain private items.

The weird thing is this only happens on one shared mailbox, the client uses a couple more which work fine. Checked the permissions etc which are identical to the boxes that do work and they're set the same.

Any help would be appreciated.

Thanks in advance

Andy

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RE: Calendar stuck at loading

April 17, 2015, 2:43 am
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Hi RonnaGjesfjeld,

Have you received my PM?

Best Regards,
Bruce

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Calendar stuck at loading

April 15, 2015, 7:24 am
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I am having the same issue. I have tried multiple computers and browsers. All the with the same result.

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cannot access Shared Mailbox from Outlook client

April 17, 2015, 3:35 pm
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We've just created Shared Mailboxes for the first time.

We are able to access the Shared Mailbox from the Outlook Web App, but not from the Outlook client.

In our office, we have both Outlook 2013 and non 2013.

  - It works for one user/admin with Outlook 2013 but not for another with Outlook 2013.

  - It also does not work for users with "non 2013" Outlook

This is what we know and tried so far: http://it.wvu.edu/services/office365/outlook/windows/sharedmailbox/folders

Any advise ?

Thanks!

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RE: Disable "Do NotForward" options in Outlook 2013

April 18, 2015, 2:46 am
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Hi Grzegorz,

Do you still need help?

Thanks,

Xinyu

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Disable "Do NotForward" options in Outlook 2013

April 16, 2015, 8:02 am
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Hello

I am lookking for a best way to disable the "Do NotForward" option in Outlook 2013 (on the the RMS templates).
I found this article but it applies to Outlook 2010
https://support.microsoft.com/en-us/kb/2458423

Will the same work for Outlook 2013 ? (chaning version number from 14 to 15 in the key path).

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RE: Office 365 web mail not showing original email in reply

April 18, 2015, 2:47 am
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Hi Steve,

I’ve tested it with my Google Chrome with the exact same version, and I didn’t encounter the reply issue or the attachment issue.

Given this situation, it is important to check whether other users in your Office 365 organization encounter the same behavior. Actually, you do not need to let others try your laptop or PC, please just let them test on their own devices. Also, the attachment issue needs to be confirmed as well.

And if other users do not encounter any similar issue, please upgrade your Google Chrome to the latest version (42.0.2311.90) in order to check if this is related.

Look forward to your feedback.

Thanks,
Allen

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Office 365 web mail not showing original email in reply

April 17, 2015, 3:19 am
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I keep hitting a situation where I reply to an email in Office365 OWA and the original email is not shown. A message is shown at the top of the page saying;

"* The sender's original message will be included."

When in this state I can still reply but the email I'm replying to is not shown.

However, if I want to send an attachment, a modal dialog says that;

"Attachments can't be added while the message is being retrieved." [OK]

(Incidentally, this dialog appears underneath the reply email pop-out, so all I see when adding an attachment is the parent browser OWA window greying-out. So unless I move the default position of the reply to pop-out I can't actually see that there is a problem!)

So whilst I could reply to the original email I can't add an attachment. No matter how long I wait the original message - "* The sender's original message will be included." - remains.)

I have been using OWA in exactly the same way for a number of years now and it is only in the past month or so this problem has started.

My network connection is good. I'm running OWA in Chrome. I have multiple OWA accounts (my own business and my clients) and cannot run both in a single browser. So I have to to Chrome and IE to access the respective OWA accounts. In this case I only have Chrome running. So switching to using IE each time I get the problem is impractical. I have tried resetting Chrome browser data etc. but it hasn't helped. I have experienced the problem on multiple PCs.

Screen shot of the hidden modal dialog:

Steve

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