Re: Additional Email addresses
Hi Dynamic,If you’re using Outlook 2010 or Outlook 2013, you may be able to connect using Exchange instead of through POP3 or IMAP4. Connecting using Exchange gives you calendaring and collaboration...
View ArticleRe: Unable to print emails
Hi Drew,I understand the outlook clients have been working well when you print emails, but now you can only print attachments but emails. Although you have tried a lot of steps, such as rebooting and...
View ArticleRe: how to change delegate access for calandar
Hi Brian,If you need to change the settings of delegate access for calendar sharing, please refer to the following article:Allow someone else to manage your mail and calendarThanks,Edmond Peng
View ArticleRE: Message trace
Hi Mike,I have received the PM and replied in the thread directly rather than via PM. I have sent the PM and would like to ask for more information to narrow down the issue. Thanks for your...
View ArticleRe: No message in email
Hi PPY,According to my understanding, you have received emails with no contents. Please correct me if I have misunderstood you.To narrow down the cause, could you please perform the steps below to see...
View ArticleRe: Getting NDR when sending one user a meeting invite
Hi AD-Guru,Thanks for providing the information. May I collect some more information for troubleshooting?1. Is this user an internal Office 365 user or an external user?2. I notice you have removed...
View ArticleRE: Blocklist 1, mail from IP banned
Hi Oldertwin,I have sent you a workaround about the issue via a private message. To access it, please try the steps below:• Go to the Your details section on the right side of the community site. •...
View ArticleClik here to view.
Re: 5.7.1 Relay Access Denied ATTR1
Hi Peter,I’m glad to hear that your account can receive the emails. When you mentioned “receive connector”, do you mean that you want to add an Inbound Connector in Office 365 as the following...
View ArticleRe: Cannot send emails with outlook 2013 and office 365 using POP3/SMTP
Hi Paul,Yes, you can re-install the Outlook 2013 client and check the result. Before re-installing it, if you can get a computer which has installed the Outlook 2013 client (and it works well), try to...
View ArticleRE: Sending email across SMTP and Java does not store entry in Sent Mail (in...
Hi Bruno,Do you have any updates?Thanks,Aaron Yuan
View ArticleRE: activesync controlling which devices are able to connect
Hi Kris,Do you need more assistance?@secmac, thanks for your information.Thanks,Aaron Yuan
View ArticleRe: lost all my tasks
Hi Krwelliver,As I understand it, some tasks have been moved to the Deleted Items folder in Outlook 2013.If this is the scenario, I would suggest you follow these steps: 1. Start Outlook 2013. 2. Press...
View ArticleRe: Cannot send emails with outlook 2013 and office 365 using POP3/SMTP
Bourne,Deep breath from me - how can I put this - I don't have an IT set up like a Microsoft Testing Lab i.e. I don't have the capability to "Before re-installing it, if you can get a computer which...
View ArticleRe: Backup mailbox directly from office365 web page
Hi Yohanan,I understand your situation Microsoft Outlook users can easily backup data like emails, address book, etc to a .pst file but unfortunately the Microsoft Outlook Web App users cannot perform...
View ArticleRe: Outlook views lost on adding Office 365 account
Hi Coolemail,Based on the current situation, could you please create a new Outlook profile with only one Exchange online account for test purpose? We should make sure it is working in Office 365. With...
View ArticleRe: Access Denied when Deleting E-mails with Plan Kiosk users
Hi Raqs,After checking the service request from my side, I noticed that you have closed the service request. If you have any further questions about the issue, you can continue contacting the engineer....
View ArticleRe: Bounceback speed
Hi Gavin,Please let me know the update on the status of the issue at your earliest convenience.Thanks, Vivian Wang
View ArticleRe: Outlook 2013 vs. Office 365 won't receive emails or very slow
Hi Frustrated Migrant,Could you let me know the progress of the issue?Thanks, Vivian Wang
View ArticleRe: Outlook Exchange Settings keeps reverting when doing a hybrid migration
Hi MG COMPUTING,The issue is not related to the registry key “ExcludeHttpRedirect”. If we need to manually set the Autodiscover settings, we need to manually create an XML file for domain.com and we...
View Article