Re: Outlook Disconnected / Trying to connect - OST
Looks like I'm going to revert back to my email mentality from a year ago, and that's to start recommending on-premise Exchange to my customers.What I find depressing is that there seems to be NO other...
View Articleoutlook folder permission
I have a tricky condition where i am confused to asssign the folder permission.My requirement is that, the users can drag drop mails inside folders of a mailbox but cant delete any mails from it. so as...
View ArticleRe: Outlook Disconnected / Trying to connect - OST
@mike Waldron.I agree with you. Just thought I would try the begging angle with Microsoft...alas no response.This is all on their end ...its just killing me that they told us this was a false...
View ArticleRe: Emails as draft on inbox web apps and localy
Hi Ron_A,I understand after you upgraded to Office 365 after-upgrade for Enterprise, there are some problems with the emails sent to you. To troubleshoot the issue, I’d like to collect the following...
View ArticleRe: Outlook Disconnected / Trying to connect - OST
So your still saying this is all just a problem on our end and nothing is wrong on Microsoft's end?
View ArticleRe: Outlook disconnected
Hi folks. We believe we understand the cause of the issue and what needs to be done to fix it. Those of you not yet working with Support, please refer to this forum post for the latest information -...
View ArticleRe: Outlook 2010 not connecting to Office365 - OWA okay, new profile
Hi folks, I apologize for the hassle. We believe we understand the causes of the issue and have posted instructions about how to resolve it. Please refer to this forum post -...
View ArticleRe: How to set outbound through EOP
Okay, in order to do this, you will need to use the onmicrosoft.com domain to route email to mailbox to the cloud, from there, the email can be sent via EOP. Please Note, email is sent and receive base...
View ArticleRe: Outlook Disconnected / Trying to connect - OST
If I had to guess, I would think that the new version (new servers?) of Exchange Online for O365 uses certain protocols or communication that was previously-unused with the older 'orange' version....
View ArticleRe: Outlook Disconnected / Trying to connect - OST
I just don't buy that Outlook would run for hours or days at a time just fine after the service upgrade and then randomly start dropping out or "trying to connect" due to missing patches or a profile...
View ArticleReminders not showing up in Outlook Web App
Hello,I use both Outlook 2013 and the Outlook Web App during the week. When I set a reminder on a message, it will show up in the Outlook Client but not in the Web App. I have enabled reminders in the...
View ArticleRe: Outlook Disconnected / Trying to connect - OST
JRG - In this thread all these steps have been outlined as troubleshot and completed. Support doesn't know what to do with this issue.
View ArticleRe: Please increase the maximum number of email accounts of my domain
Hi Haicn,I’ve noticed that the domain’s MX record is pointed to Hotmail.com. Please help provide more details for troubleshooting like below:Are you using Office 365 now? If so, which plan you’re...
View Articlepre-service upgrade version - how to migrate to latest version
Hi, I am using a pre-service upgrade. Is there any way I can upgrade my exsisting office365 to include the latest features such as skydrive pro, etc.... Regards PCITSOS Support
View ArticleRe: Outlook Disconnected / Trying to connect - OST
@cjens19. Thanks. That's a good answer, and a good suggestion. I'll go back to the folks troubleshooting this and ask for some more specific guidelines around what needs to be updated.For your tenants...
View ArticleRe: Outlook Disconnected / Trying to connect - OST
@JRG_MSFTI just got back into the office and looked at your tips, these are the things we do here as standard operating procedure when we have a problem. All of these were completed by myself before I...
View ArticleRe: Outlook Disconnected / Trying to connect - OST
The Microsoft tech support person I'd spoken to previously called me this morning, and wanted me to add these registry settings:For 2013: [ H K E Y _ C U R R E N T _ U S E R \ S o f t w a r e \ P o l i...
View ArticleRe: Outlook Disconnected / Trying to connect - OST
I just received a satisfaction survey for one of my cases they deleted lol!
View ArticleRe: The administrator has made changes that requires Outlook to be restarted.
Hi Dan,I'm glad to hear you can connect Outlook to Office 365. Meanwhile, can you separately capture some screenshots of the address book in Outlook and Office 365 OWA for further...
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