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RE: Shared Mailbox issue
Hi Shane,I see that the issue still persists on your side. In order to find the root cause of the issue, I'd like to collect the following information:1. Sign in to the Office 365, click "Outlook" to...
View ArticleMAJOR Outlook Issues
First off, thank you Microsoft for completely screwing up my entire staffs email and Operating Systems.Most of our machines are brand new, running Windows 7 Ultimate or Windows 7 professional. The low...
View ArticleRe: Anyone having Outlook Issues PLEASE Read!
Hi Larry,Sorry for the inconvenience you encountered. In order to find the root cause of the issue, could you help me to clarify the current situation:1. When did the issue occur? Does the Outlook...
View ArticleRe: Can't access mails via IMAP
Hi Andru,May I ask you to check IMAP is disabled from the Exchange Admin Center in Office 365?You can browse to EAC -> Recipients -> Mailboxes -> Select your mailbox the click edit (pencil...
View ArticleRe: Printing blank pages from Outlook Web App
Hi Jamie,This is a known issue, our engineer is investigating it. As you have already been aware, IE9 and IE10 are working fine. If any updates are available, we will let the user know. Please submit...
View ArticlePush has stopped working on some Apple devices.
Push has stopped working on some Apple devices. Have to manually open mail program, and refresh to get new email to load. Have other users on same Office 365 account, identical Apple devices, and set...
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RE: When the upgrade happened, our company calendar that we all synced with...
Hi Kayleen,The problem should be caused by the Outlook desktop calendar which is still linked to the pre-upgrade SharePoint calendar.To fix the issue, you can refer to the following steps:1. Delete the...
View ArticleOne user gets other users calendar invites
I have an issue about calendar items on two users calendars. When User1 sends an invite out to other people, say user2 and user3; another user, userB always get the meeting on their calendar. Userb was...
View ArticleAccount is created, but the mailbox is not created in the exchange Office 365...
Hi All, We created an account in our AD and everything looks good. We already assigned a license and all. But when we logged in, the is an error. A mailbox couldn't be found for XX@XX.COM. If the...
View ArticleHow do i have an email address (eg info@###.com) without using up one of my...
How do i have an email address (eg info@###.com) without using up one of my 10 licences?
View ArticleRe: Emails not being pushed to Outlook 2010
Just an update to the above link if it doesn't work:zytec.co.nz/.../microsoft-outlook-not-sending-emails-automatically
View ArticleRe: Emails not being pushed to Outlook 2010
Just an update to the above link if it doesn't work:zytec.co.nz/.../microsoft-outlook-not-sending-emails-automatically
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Move to on-premise fails for one user.
I am trying to move a user mailbox from Office365 to on-premise. The move fails with the error: exception has been thrown by the target of an invocation. I am able to move other users in both...
View ArticleCancel Licenses
Hi, We currently have 4 Microsoft Office 365 Plan P1 Licenses. I need to arrange to cancel 2 please. Can someone please advise how I can cancel these 2 licenses that aren't being used? I can't seem...
View ArticleRe: Office 365 login fails and redirects to an Outlook.com live login page.
I have to assume that thread originator found solution with Microsoft Support. Just wanted to add my 2 cents. Symptoms that you are describing are indicative of immutableID mismatch. During Federated...
View ArticleConnecting accounts
I posted an earlier question and someone suggested connecting my accounts. Thought this would work, but it hasn't. I think the problem may be that my Exchange online account has the exact same email...
View ArticleRe: Office365 IMAP login fails
Well, add me to the list of affected users. Was updated to Office 365 some time over the weekend and then all IMAP access stopped working. Typically use two Thunderbird clients and two Android K-9...
View ArticleRe: Internal emails going to spam.
Hi Angus,Are you using Outlook client or Outlook Web App?To troubleshoot this issue, please provide detailed mail header for further research.Thanks,Jerry Cen
View ArticleRe: Outlook Web App - (loading) problems
Hi Morten,What’s the error message when users access their OWA? Could you capture a screenshot for further research? In addition, I would appreciate it if you can provide the service request number. I...
View ArticleSharing our domain with Google and Office 365.... TNEF is not getting disabled!
Well, We have an internal domain of 'contoso.com' and we are also sharing the domain with Google Apps while we migrate users off of Google. Right now, we got dual delivery enabled in Google Mail that...
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