RE: Users unable to send from Shared Mailboxes since O365/OWA Upgrades
Hi Christian,Based on my experience, the email will go to Joe Bloggs's sent items by default if Joes Bloggs sends an email on behalf of the sales shared mailbox in Outlook client. But you can try the...
View ArticleRe: Automatic Replies Not Working - Delivery Failure
Hi Wayne,Where have the automatic replies been set up, OWA or Outlook? And could you please describe how you did it, or maybe a screenshot of the settings will be helpful to troubleshooting this...
View ArticleRe: Configuring existing install of Outlook 2013 for Office 365 Exchange
Hi Danny,Glad to hear that the issue resolved. But in order to find out what the root cause is, please provide more detailed information about the following: 1. Have you tried a different laptop or PC...
View ArticleRe: Missing OAB Url from Autodiscover XML file
Update:For sake of testing I applied the following, and the problem is still there:1) PS C:\Users\AlaaIsmail> New-AddressList -Name "Adaptive_Address_List" -RecipientFilter {((RecipientType -eq...
View ArticleRe: Hybrid wizard error : creating Organization Relationships
Hi Jeroen,This error message 'Subtask ValidateConfiguration execution failed: Configure Mail Flow' could be caused by multiple potential reasons.As Jason's replied, we still recommend you run the...
View ArticleRe: Emails sendt through Office 365 SMTP Relay not being received
Hi Sebastien,The same issue may be caused by other factors. In order to better follow up your issue, I suggest you post a new thread, including more detailed information on this forum. Our engineer...
View ArticleRe: Cannot send emails with outlook 2013 and office 365 using POP3/SMTP
Chris,Thanks for this. I will try it. However, a question first, do I need to delete the existing email (POP/SMTP) account details that I have set up or will it work alongside this new one? Note:...
View ArticleRE: Outlook not getting emails but server is!
Thank you all for your help. I have tried the above steps and now it's just a waiting game to see if it happens again, because you can't tell right away. Most of the time the users were getting their...
View ArticleQueued mail for delivery using SMTP server relay
Hi,I need to have an application sending emails so I tried to set up a smtp server relay. I am facing a "Queued mail for delivery" issue.I followed the procedure here...
View ArticleRe: How do I get MIcrosoft to contact me at my email adress?
Hi Cosimo,Before moving on, I would like to collect some information. You mentioned "I am contacted at my wife`s email address which is the back up for my account". Do you mean the alternate email in...
View ArticleRe: Hybrid wizard error : creating Organization Relationships
Hello Bourne,The problem is solved ,it was a firewall config error. i did not have the port 587 open.thanks
View ArticleRe: Deleted Items folder
Hi Aaron,Sorry but I don't know how to take a screenshot. I looked it up on google, but it doesn't seem to work. On my inbox there is a list in the top left hand corner which says...
View ArticleRe: Custom Greeting for Call Answering Rule not working
Hi Rik,Thank you a lot for clarifying the issue. Could you please provide the detailed tenant information via private message? To send a private message, you can click Private messages under Your...
View ArticleRe: Microsoft Exchange offline address book errors
Hi Dave,Thanks for your detailed updates. I understand the error message is logged in the Issue Sync folder. I would like to confirm the following things based on the updates: 1. What do you mean by...
View ArticleRe: why can't i edit my group?
Hi jossie85,To narrow down this issue, I would like to collect some information: a. Have you got any error message when saving the group you edit? I would appreciate it if you could provide me with a...
View ArticleBlocking Emails
Through my employer, I receive emails from "Arbonne <donotreply@bloomfire.com>" Suddenly they stopped. I suspect they are being spam blocked but before they even get to my spam folder. I have...
View ArticleRe: Exchange Online - Cannot update sender in Deliver Management
Hi Jerry,Thanks for your detailed description. I've run a test on my side, but can't reproduce the issue. In this situation, I'd like to collect the following information:1. When the error prompts, if...
View ArticleRE: Unknown User Appears As Recipient in Excel Mail Protection Report
Hi Gzeek, Do you need any other help with this issue?Thanks,Johnny Zhang
View ArticleRe: Cannot move or delete emails, error message says "access denied"
Hi Katessfn,I understand the inconvenience caused by the issue. To narrow down the issue, I’d like to confirm the following information: 1. Does the issue affect some specific users or all users in the...
View ArticleRe: OWA/Outlook show weird "on behalf of" addresses for live email accounts....
I only care about this one which is a hotmail account with a domain added through Windows Live domains. Since it's a MSFT product I should think you'd be able to answer your question better than I.
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