Re: AQS: "Send" or "Received" not working.
Hi Cincinnati,The Advanced Query Syntax (AQS) feature is in the Exchange on-premises server. Since our forum provides customers with Office 365 online services technical support, please post this...
View ArticleRe: Migrating Public Folders - powershell error
Hi Ryan,Please make sure that there is no folder that exceed 15 GB. If there is, please split the folder or delete some content. If you have Public Folder Mailbox more than 100 mailboxes, please let me...
View ArticleRe: Hoe to flag email in O365 Web App?
Hi C.D.T, Thanks for the screenshot. The issue you encountered is caused by the light version of Outlook Web App. I would like you to check the iOS version of the iPad. With an iOS 6 or later versions...
View ArticleRe: bulk upload of group contacts
Hi Lesc,To clarify the issue, I would like to confirm if you want to upload contacts to the contact list in SharePoint online or upload contacts in share contact in Outlook. I would also appreciate it...
View ArticleRe: Finding settings to connect 365 to outlook 2010, help?
Hi Jennifer,Yes, it also relates to the school network and email settings environment. You can talk to your administrator and if you need further assistance about Office 365, please feel free to post a...
View ArticleRE: Inbox emails are forwarding to POP account and yet not showing in Office...
Hi Pat,Have you resolved the issue?Best Regards,Bruce Zhou
View ArticleRe: Issues with OutLook Web Apps
Hi Ray,Thank you for your information. The slowness of IE 8 for Windows XP is an expected behavior. Because the current version of OWA contains more features that IE 8 can support, therefore it caused...
View ArticleRe: Move to on-premise fails for one user.
Hi Kevin,I am writing to follow up if you still encounter the problem. If so, please feel free to let me know.Amy
View ArticleRE: blacklist still not working
Hi Clac,I just want to follow up with you to see if you still encounter the problem, and is there anything else we can do to help you?If there is any, please feel free to let us know.Amy
View ArticleRe: Recovering deleted items after 14 days
Hi TheCleaner,Your get it right. Currently, if you would like to permanently retain some emails, the litigation hold feature can meet this requirement. Also, I suggest you refer to the In-place...
View ArticleRe: Undeleting purged objects as Administrator
Dear Edward,thanks for that link - that was truly helpful! Yes, according to what you wrote we already have been upgraded.Still: what is the meaning of this "Export to a PST file" button? What is the...
View ArticleClik here to view.
Re: IMAP in O365 Blue is a big #FAIL #FAIL #FAIL for me!
Hi BFTCPA,About this issue, I have sent you some information in the private message. Therefore, we can continue troubleshooting this issue without publishing some personal information in the forum. You...
View ArticleRe: Calendar invitations get lost during delivery
Hi iFred,Since you cannot receive the invitation email, the email may be blocked by many factors such as network issue, FOPE side issue etc. Therefore, using Message Trace can be helpful to find the...
View ArticleRe: Shared calendar error - Office 365
Hi David,Thanks for your reply and the detailed additional feedback on how you were successful in resolving this issue. I think other users who encounter the same will benefit from the...
View ArticleRE: How to restore emails of deleted and re added user.
Hi Nil123,How are things going? If you need further assistance, please let me know. Thanks,Edward Qu
View ArticleClik here to view.
Re: Write permissions on Room Mailbox not working in Oulook 2010 client
Hi Fabrizio,Based on your description, I understand that you have subscribed an Office 365 after-upgrade tenant but the room mailbox and room calendar cannot work well in the Outlook client.Could you...
View ArticleRe: Public Folder Mailbox Full but Data Not Going to New One
Hi Willem,Thank you for the info. If you want, please provide us your domain and service request ID via private message. I will continue help checking for you.Please also try running the command below...
View Articleunable to administer site
We are the administrators for Alvatek.co.uk since the "upgrade" seems we can no longer setup our customer's exchange account.
View ArticleRe: Outlook issue after recent Office365 upgrade
Hi Mattso,I understand how you feel within such a situation. Also I notice that you have posted a thread in the forum and our engineer is supporting you. I suggest you monitor that thread and our...
View ArticleRe: Adding multiple users to mailbox delegates (wave 15)
Yeah that is the way to do it, but customer was confused because there was a delay before they could see the added users in list. I found out that I needed to wait 10-30 sec for the user list to be...
View Article