Re: Can phone still be wiped after password has been changed
Hi Customer, I did a test base with several phones (Windows Phone & IPhone) base on your description. After changing the password, the phone is not able to sync anything with the Office 365...
View ArticleRE: Sender Email Address Conflicting or Incorrect
Hello VeriTrini,Thank you for send me the detailed information, which helps me to find the root cause. The root cause is, a conflict of Alisa lastname’s mailNickname (also called “alias”) and Allana...
View ArticleRe: Mailbox Moves
Hi TSmith3601,To get the issue more effectively, I’d like to confirm the following information: 1. Which kind of migration method are you using when you say “We are moving mailboxes from on premise to...
View ArticleRe: Can phone still be wiped after password has been changed
Yang - Many thanks for taking the trouble to test the outcome. It is much appreciated.The only remaining point is whether changing the password back to its original setting would have allowed the...
View ArticleRe: Messages are automatically marked as read - HELP!!!
Hi Arif,Please follow the steps below to do some checking to troubleshoot the issue. 1. Log in to the OWA through http://mail.office365.com/ with your account. 2. Click Options on the top right side of...
View ArticleRe: "rules"
As far as i can tell,if you have rules that are set to run automatically, those will be fine. But as for rule that you run manually. Then without the desktop outlook, you're dead in the water.A perfect...
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Re: Delete All??
Hi eMac22,Do you mean you want to delete all the emails in the Inbox folder from Office 365 OWA? If yes, please follow the steps below to delete all the emails in the Inbox folder: 1. Login to Office...
View ArticleWhat happens to items in on-prem litigation hold after a mailbox has been...
Hello all, We have already migrated about 85% of our mailboxes to Office 365 and setup an in place hold on them. We have another 150 or so mailboxes to migrate up, however they have had litigation...
View ArticleRe: slow imap server
So is this "really" your answer to imap being essentially broken with office 365 for non-m$ users? I am having the same issue after our org migrated over, and this answer simply shows why it was a bad...
View ArticleRe: Run Multiple Cutover Migrations at the same time
Hi Mike,At present, we cannot run two cutover migration batches at the same time. You need to run another migration batch after the first migration batch finish. If you have any concerns about the...
View ArticleRe: Enabling the rights management service
Hi Vikas,Per the error message, it seems that you failed to connect to Exchange Online Using Remote PowerShell.You can connect to Exchange Online with the following steps: 1. Open Windows PowerShell.2....
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Re: Emails in Draft Mode in Inbox
Hello All,I am George Wu from Microsoft. My colleague had handed over this issue to me. I fully understand the inconvenience you are facing, and am sorry for the delayed solution. Here is my...
View ArticleRe: I can't receive password reset emails from blizzard.net or battle.net
Thank you very much for quick response and solved my issue.
View ArticleHow to recover a deleted email user in Office 365?
Hi all, I deleted a wrong user, How would recover the user account? Regards,Santhosh
View ArticleRe: Messages are automatically marked as read - HELP!!!
Hi Yang,Thanks for the note. I checked and there are no rules to Mark Message as ReadI am using Plan P1Thanks.Arif
View ArticleRe: Move mailbox to on-premises fails due to contact list
Sorry for the late reply, but here's the information you requested:1) We're currently running Exchange 2010 Version 14.3 (Build 123.4)2) the link you provided me brought me to an OWA login. However, I...
View ArticleRE: free busy not working for cloud users
Hi RyanClark,Since performing the steps above, is there any progress? Do you need further assistance on this issue?Thanks,Jolin Qiao
View ArticleRE: Not receiving some e-mails to Exchange address
Hi Michael,I am sorry for the late response. I have sent you a PM, please check it. Thanks,Jolin Qiao
View Articleedited contact email address not updating
I created a new contact and entered an email address for it and then realized the email was incorrect. Then I edited the contact with the corrected email address and saved the changes. Then I tried to...
View ArticleRe: Outlook Disconnected / Trying to connect - OST
This past week, this issue has affected many of my clients. Today, it has hit my machine. I cannot connect to my email through Outlook 2013. I get a "trying to connect..." and nothing more. I can...
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